UP TO 60% OFF. WAREHOUSE CLEARANCE.
We are rebranding! Everything needs to go!
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At end of 2019, the KINOI brand was born out of love for bubble tea, style and sustainability with a mission to reduce the single-use bubble tea plastic waste.
After the success with Classic Black and White bubble tea cups, we brought in matte pastel collection end of 2020 - including Sakura (Pink), Taro (Lilac), Butterfly Pea (Blue) and Honeydew (Green).
This collection will not be restocked once sold out, as we have a #NewKINOI cup coming soon!
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Bubble Tea Cup Only Includes:
Add Ons:
Benefits:
Thank you and welcome to the KINOI community #getbbtplasticfree
SHIPPING PRICE & SERVICE
Please allow a lead time of 2-3 business days before order is delivered. Free shipping is automatically applied
Aus Post Express now available!
KINOI gives our customers control of their shipping experiences. You can choose:
A) Sendle - Best shipping prices for orders under $79. Prices start at $7.69
B) Parcel Post - Most reliable shipping service, or if you have a PO box address.
C) Express Shipping - Available to get your orders ASAP. Please note Aus Post at this time cannot guarantee shipping times due to COVID-19 delays.
Please be aware that Aus Post have raised their prices effective from 1 March 2021. For more information, please click here.
SHIPPING TIME ESTIMATES
We are located and ship from metropolitan Perth.
| LOCATION | TIME FRAME | SERVICE(S) |
| Perth | 1-2 Business Days |
Sendle, Parcel Post, Express Post |
| Sydney, Adelaide, Melbourne, Brisbane | 5-9 Business Days |
Sendle, Parcel Post, Express Post |
| Canberra, Newcastle | 6-10 Business Days |
Sendle, Parcel Post, Express Post |
| Gold Coast, Hobart | 8-12 Business Days |
Sendle, Parcel Post, Express Post |
| Darwin, Non-metropolitan cities | 6-20 Business Days |
Sendle, Parcel Post, Express Post |
| Rest of World (Depending on country) | 15-25+ Business Days | Sendle |
EXCHANGES OR REFUNDS
At this point in time, we do not have the capacity to do exchanges or refunds for change of mind if your order has already shipped. Thank you for your understanding!
However, what we offer is a great Damages Policy. While we do our best, sometimes accidents do happen in transit. That is why we can proudly assure all KINOI customers that another order can be claimed completely free of charge, if the the damaged order(s) is a result of transit. This includes complimentary shipping.
DAMAGES POLICY - INSTRUCTIONS
Instructions:
1. Don't touch anything or lift the cup. Please immediately take a photo of the package, showing the damage, and leave everything inside the box.
Please try not to touch anything so KINOI can also claim insurance with our shipping provider!
2. Email kinoi.info@gmail.com within 48 hours upon of receiving your package and title the email "DAMAGED X *Your Name #______ (invoice number)". We endeavour to get back to you within two days.
In the email:
PLEASE NOTE
Please note if you have not contacted us after 48 hours upon its arrival, and/or your glass cup is not kept in its original packaging, we may not be able to replace free of charge. This is because we cannot prove the glass cup was damaged in transit, and/or claim back insurance ourselves from the shipping provider.
For long lasting results - do not scrub harshly. Only the glass cups, stainless steel straws and the plastic white lid are dishwasher friendly. Hand wash the tin seal proof lid.
Thank you again.
Lots of Love,
KINOI xx
Cup is really good quality, I use it everyday on my desk to remind me to drink more water. Very happy with it.
I had a minor issue where my order was misplaced and not dispatched, but once I emailed them to follow up, they responded straight away and sent the parcel with an extra gift. Really great customer service, highly recommend. Will buy from them again.
It’s a great cup, super cute and really easy to clean, no annoying edges or spaces for milk to get caught. The customer service was also AMAZING! My order was a little delayed on getting shipped, not something that bothered me a lot, and I got the sweetest personal text from the company offering me an additional lid at no extra cost!! This in itself has secured the company a long term customer!! ❤️ came with a cute sticker and great packaging overall 10/10!
Bought the tumblers and 2 x straws sets after getting frustrated with cheaper bubble tea staws from another company and normal glasses. It was very fast delivery to Perth, WA and when they arrived they were well package and really lovely quality. They also upgraded my straw set for free which was super lovely. Very satisfied.
I absolutely love the bubble Tea Tumblers from Kinoi. Extremely cute, practical and not flimsy.
Purchase was hassle free and customer service was also very helpful when they sold out of my selected colour metal straw, ensuring that I remained satisfied with my purchase from my purchase online to delivery at my door. Very happy with my purchase.
Thanks Kinoi
I love the thickness of the glass and the large size for such a cheap price. Happy with my purchase.
Help us clear our old stock to prepare for our rebrand.
Enter your email below to know when we will launch our new products soon. We will not be restocking our current product lines once sold out.
RUNNING LOW: If you are eyeing a Classic or Bamboo cup now, get it now because they are selling fast.