Be inspired to be stylish and sustainable everyday with the awesome KINOI Reusable Glass Bubble Tea Cup with Pastel Colour Lid and metal straw. Choose your colour of lid.
KINOI Bubble Tea Cup includes:
Our Bubble tea cup is made from tough glass thats super easy to clean and hygienically better than BPA free plastic containers. The 700ml glass jars are the same size as mason jars compared with our competitors cups.
Our lids have a silicon seal to make them leak proof and our reusable metal straws are more hygienically friendly and environmentally better than our plastic competitors cups.
Choose from our colours: Sakura, Taro, Butterfly Pea or Honeydew, White or Black..
Choose from our metal straws: Black, Blue, Glass Angle Tip or Glass Flat Tip (all other colours have sold out)
Thank you and welcome to the KINOI community #getbbtplasticfree
SHIPPING PRICE & SERVICE
Please allow a lead time of 2-3 business days before order is delivered. Free shipping is automatically applied
Aus Post Express now available!
KINOI gives our customers control of their shipping experiences. You can choose:
A) Sendle - Best shipping prices for orders under $79. Prices start at $7.69
B) Parcel Post - Most reliable shipping service, or if you have a PO box address.
C) Express Shipping - Available to get your orders ASAP. Please note Aus Post at this time cannot guarantee shipping times due to COVID-19 delays.
Please be aware that Aus Post have raised their prices effective from 1 March 2021. For more information, please click here.
SHIPPING TIME ESTIMATES
We are located and ship from metropolitan Perth.
LOCATION | TIME FRAME | SERVICE(S) |
Perth | 1-2 Business Days |
Sendle, Parcel Post, Express Post |
Sydney, Adelaide, Melbourne, Brisbane | 5-9 Business Days |
Sendle, Parcel Post, Express Post |
Canberra, Newcastle | 6-10 Business Days |
Sendle, Parcel Post, Express Post |
Gold Coast, Hobart | 8-12 Business Days |
Sendle, Parcel Post, Express Post |
Darwin, Non-metropolitan cities | 6-20 Business Days |
Sendle, Parcel Post, Express Post |
Rest of World (Depending on country) | 15-25+ Business Days | Sendle |
EXCHANGES OR REFUNDS
At this point in time, we do not have the capacity to do exchanges or refunds for change of mind if your order has already shipped. Thank you for your understanding!
However, what we offer is a great Damages Policy. While we do our best, sometimes accidents do happen in transit. That is why we can proudly assure all KINOI customers that another order can be claimed completely free of charge, if the the damaged order(s) is a result of transit. This includes complimentary shipping.
DAMAGES POLICY - INSTRUCTIONS
Instructions:
1. Don't touch anything or lift the cup. Please immediately take a photo of the package, showing the damage, and leave everything inside the box.
Please try not to touch anything so KINOI can also claim insurance with our shipping provider!
2. Email kinoi.info@gmail.com within 48 hours upon of receiving your package and title the email "DAMAGED X *Your Name #______ (invoice number)". We endeavour to get back to you within two days.
In the email:
PLEASE NOTE
Please note if you have not contacted us after 48 hours upon its arrival, and/or your glass cup is not kept in its original packaging, we may not be able to replace free of charge. This is because we cannot prove the glass cup was damaged in transit, and/or claim back insurance ourselves from the shipping provider.
For long lasting results - do not scrub harshly. Only the glass cups, stainless steel straws and the plastic white lid are dishwasher friendly. Hand wash the tin seal proof lid.
Thank you again.
Lots of Love,
KINOI xx
I placed my order then over one week later I was contacted to say it wasn’t in stock. So I settled on something else. I STILL have not received anything 4 weeks after initially placing my order. I have reached out to have them chase this up and no response. Extremely disappointed. Really just want a refund at this point.
Help us clear our old stock to prepare for our rebrand.
Enter your email below to know when we will launch our new products soon. We will not be restocking our current product lines once sold out.
RUNNING LOW: If you are eyeing a Classic or Bamboo cup now, get it now because they are selling fast.